My day wasn't going too bad - I managed to do a load of preparatory work for some strategies and plans and then my new massage table arrived. So everything was going really well. And then I rang TFL....... Why you might ask. Well the boy's Oyster card has failed - its just stopped working (probably taking its lead from its owner). Anyway I rang the helpline, who gstated that they could not cancel and I had to go through to another department and then promptly cut me off. So second attempt they managed to put me through - the guy was really helpful, and explained that i could get a new card for him and I could reclaim any fares incurred in the intervening period. So far so good - unfortunately the software they use for replacing was not working so he suggested I went back to the main helpline who would be able to replace it. Back to the helpline who can replace it - however only if I pay £10. I will not pay £10 so back to the failed cards department who suggest I try again in a couple of hours when there software might be working. So 20 minutes later and I am no further forward grrrrrr.
I wouldn't mind but to me this whole oyster card thing for kids has just been a real rip-off. Because the boy uses a train to school he always has a travelcard on his oyster card and the price of this did not reduce when the oyster cards were introduced - so he has never had free travel. In fact because a number of them have been stolen I have paid more for his travel since these were introduced than I used to pay before.
Back to more pleasant things - when the boy gets in tonight I think I might have to inflict a sports massage on him. I'm sure he won't mind!
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